The clearest illustration of what changed over the year sits in the gap between review counts and search rankings. ThriftBooks carries 2,804,927 customer reviews at an average of 4.7 stars, one of the strongest review profiles of any bookseller in the dataset. Over the twelve months it lost 68.50% of its search visibility, falling from 13,604 to 4,285 monthly visits. The Works, recorded at 1,381 reviews and 1.9 stars, grew 3.84% over the same period. Review volume and star ratings, which used to track loosely with search performance, no longer earn ranking positions on their own in this category.
Two duller explanations sit underneath the headline before anyone reaches for review counts. ThriftBooks and AbeBooks’ .com domain are both US-based and both fell by roughly two-thirds, which is consistent with Google preferring UK retailers for UK searchers. And much of the second-hand cohort’s traffic came from generic title queries — a specific title plus “used”, “cheap” or “second-hand” — that marketplaces such as Amazon, eBay and Vinted now answer inside apps the reader already has open.
The practical reading for a discount or second-hand seller is that piling up reviews will not defend a ranking position here. World of Books still draws 246,000 monthly brand searches and carries 519,774 reviews at 4.6 stars, so shoppers plainly know and trust it, and its visibility still fell 36.45%.
| Brand |
Reviews |
Avg Stars |
Visibility YoY |
| ThriftBooks |
2,804,927 |
4.7 |
-68.50% |
| World of Books |
519,774 |
4.6 |
-36.45% |
| The Works |
1,381 |
1.9 |
+3.84% |
| Usborne |
— |
— |
+37.78% |